About us
MSP-Journey supports managers in the IT channel for more growth with Managed Security Services.
IT security is the focus topic of the coming years. Both state and commercially oriented criminal organizations are causing increasing damage year after year. We support managers in the IT channel who want to further develop the area of “Managed Security Services” in their companies.
In our opinion, it is not easy for the IT channel to keep up with the increasing threats on the one hand and the growing customer requirements on the other.
And this is exactly where we help and provide new insights into success paths, effective methods and also insights into what does not work well.
Why is IT security not a sure-fire success for the IT channel?
Even if the market augurs speak of constantly growing security budgets, this is not automatically reflected in the channel’s growth curves. The channel’s own assessment is that it would actually like to grow faster.
Why is that?
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Costs
Customers are not as willing to spend money on security as the budget statements of market researchers suggest, because they have to spend money on protection against an invisible threat without immediately having a business advantage. We are talking about costs first and that's not so easy.
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Complex issue
There are more and more security solutions, platforms and tools. Some system houses have over 10 different individual security offerings. What the customer really needs and how the solutions fit together is a complex question.
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Dedicated portfolio
To some extent, the security services overlap with the other MSP portfolio offers, such as the managed server or the managed firewall. This raises the question of whether the security area is a separate portfolio area or is included in my managed services?
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Choice of services
The security solutions are technically sophisticated and difficult to manage. To what extent can the channel itself detect anomalies and respond quickly and appropriately to incidents or risks? This leads to the question of which services should I provide myself?
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Organisation
And then you want to sell all of that as ‘managed’? So the customer should pay significantly more each month without noticing any difference in the business? How can the result of the managed security services be communicated in a positive and ‘management-compatible’ way?
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Who runs MSP-Journey for you?
MSP-Journey is a cooperation between Olaf Kaiser Consulting GmbH and SOPHOS.
With threat intelligence, AI and machine learning from SophosLabs and SophosAI, Sophos offers a broad portfolio of state-of-the-art products and services.
These reliably protect users, networks and endpoints against malware, exploits, phishing and other cyberattacks.
With Sophos Central, Sophos offers a central, cloud-based management console.
It forms the heart of our adaptive cybersecurity ecosystem.
Part of this system is a centralized data lake.
It uses a variety of open APIs that are available to customers, partners, developers and other cybersecurity providers.
Sophos sells its products and services through a worldwide network of sales partners and managed service providers (MSPs).
Olaf Kaiser Consulting GmbH has been producing content for the IT channel for many years.
Through the podcast MSP-Insights, a column on connect professional and many keynotes, we regularly provide insights and impetus for the transformation and further development of IT channel companies.
Olaf Kaiser is one of the leading consultants for the IT channel and actively participates in the interviews with our experts.
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