Why MSS are particularly important for small and medium-sized enterprises (SMEs)
According to Rob Oud, small businesses tend to underestimate their own vulnerability to cyber attacks. They often think that they are too small and insignificant to be the target of an attack. However, the reality is different: Small companies are often easier to attack because they invest less in their IT security. This is where MSS come into play.
How MSS work: A practical example
Rob explains that the implementation of MSS often starts with the provision of basic security solutions such as endpoint security. This is then extended to include other services such as firewalls, access points and email protection. A practical example shows how effective MSS can be: A customer clicked on a phishing email that triggered an alert. Thanks to Sophos’s integrated Managed Detection and Response (MDR), the attack was detected immediately and the affected user was isolated. The threat was eliminated within a few minutes.
Packages and individuality: flexibility is the key
Another important aspect of MSS is its flexibility when it comes to quoting. Instead of charging fixed prices, Rob Oud offers customized packages that are tailored to the customer’s specific needs. For example, a typical package could include Office 365, a backup solution and endpoint security. This approach makes it possible to offer customers exactly the services they need without incurring unnecessary costs.
Safety assessments as a starting point
To ensure that clients’ safety needs are fully understood, Rob carries out regular safety assessments and health checks. Based on these assessments, he produces reports and recommends appropriate security plans. These plans range from basic security solutions to high-performance plans and help clients make informed decisions.
Raising awareness: end user training
An often neglected but critical aspect of IT security is end user training. Regular awareness campaigns and training on topics such as phishing are part of Rob’s service package. These training sessions help to raise users’ awareness of security threats and improve their ability to respond.
