Everything you need to know about setting up Managed Security Services: How is the security model structured? How do customers decide between the three modules for endpoint protection and what tips the scales in favor of the higher variants? What is the customer response to your managed approach? Does the monthly notice period play an important role for you? Which automations are most important to you?

Many thanks to Ralf Schwarzmaier, Managing Director of mars solutions GmbH, who talks to us about all topics relating to the use of a manufacturer's MDR solution and shows us what expertise is necessary and important in-house.

Many thanks to Tobias Waltemode, Senior Sales Manager at IOK GmbH, who gave us detailed information about IOK's holistic security concept, his view of ZDNA and the cooperation with the customer's IT department.

A key topic in the interview with Olaf Pelzer from comp4you is efficiency in the management and monitoring of the solutions on offer. "No product works for us without central monitoring," he emphasizes. The company therefore opted for SOPHOS as a provider that could adapt the monitoring capabilities to their specific needs. This enabled problems to be identified and resolved quickly, increasing customer satisfaction.