Interviews - News - Analysis: For successful growth with Managed Security Services

Business Transformation

We had the pleasure of speaking with Rob Oud, Managing Director of Datasvar in Norway, about his journey to providing 90% of customers with Managed Security Services. The next milestone for Rob is to expand the use of MDR to almost all of his customers.
When we have more control over things, and it sounds a bit strange that we want to have that control, we do it because it allows us to move the infrastructures that are a problem. For us, it was all about making sure that the people with us who provide the technology and the service cover the issue as quickly as possible and lose less time.
Which solutions such as endpoint protection and firewall to start with? Which training courses for how many employees? Which customers to approach first? What are the most convincing arguments for SME customers? How do I recognize that I should not pursue the contact in terms of security now? When will "advanced solutions" such as XDR and MDR be added?