Managed security services help to deploy sales staff sensibly
“There have also been cases of ransomware among existing customers who are not yet at the level of protection that we recommend today. And there was a relatively well-known case in Kaiserslautern, which was also reported in the press, and they also deal with the issue relatively openly. We held an event in our 2nd division stadium with other IT-related companies from the region on the topic of IT security. And the company gave a specialist presentation along the lines of: “We were affected, how did we get out of the mess and how do we protect ourselves today?”
No service runs without central monitoring
A key topic in the interview with Olaf Pelzer from comp4you is efficiency in the management and monitoring of the solutions on offer. “No product works for us without central monitoring,” he emphasizes. The company therefore opted for SOPHOS as a provider that could adapt the monitoring capabilities to their specific needs. This enabled problems to be identified and resolved quickly, increasing customer satisfaction.
Cloud services drive managed service development
For Midland IT, the shift towards the sale of managed security services was essentially due to the move to the cloud. This is because cloud services provide the customer with something extremely important: an “always up to date” platform, for which they make recurring payments to the IT service provider.
100% MSP or goodbye
There is a ‘game changer moment’ in the Riesenbeck IT success story. The clear statement to customers that you are going down our Managed Service path or we can no longer work together.
